Frequently Asked Questions
Plain answers on minimum orders, lead times, artwork, sampling, Incoterms, payment and export documentation — the information importers, distributors and corporate buyers ask for before they place an order.
Our production is built for bulk export. Minimums vary by format — a 4-sheeter wall calendar, a 13-sheet desk calendar and a Pearl Polyfab run have different break-even points. Share your format and destination market via the quote form and we’ll confirm the minimum for your specification along with pricing.
Pricing is driven by format, paper stock, number of colours, finishing (Wire-O, saddle stitch, spiral, board mounting), imprint complexity, order volume and destination. A detailed RFQ gets you a detailed quote; rough specs return a rough quote. We’re happy to advise on specification trade-offs to hit a target landed cost.
Our standard arrangement for new export buyers is an advance against pro-forma invoice with the balance before dispatch, settled by international wire transfer. Letters of Credit at sight are accepted for established buyers. Terms are confirmed at order stage alongside the commercial invoice.
Both. Print-ready artwork in CMYK PDF with bleeds, crop marks and outlined fonts can be loaded directly to press. For buyers without in-house design, our studio develops fresh concepts or adapts an existing range with your branding, imprint area and language localisation. Stock imagery licensing, photography direction and translation support are available as separate services.
PDF/X-1a or print-ready PDF in CMYK, minimum 300 dpi effective resolution, 3 mm bleed on all edges, fonts outlined or embedded, spot colours (Pantone) clearly tagged, and crop and registration marks visible. Special finishes (spot UV, foil, emboss) need a separate spec layer. We’ll send our full specification sheet once format is confirmed.
Yes. Digital proofs for colour and layout sign-off are included. On request we supply a pre-production hard sample that replicates final paper, binding and finishing — the fastest way to resolve brand colour, material and tactile questions before a full run. Sample costs and courier freight are quoted per order.
Yes. Supply exact Pantone references and we’ll match on press. Where a Pantone needs to be simulated in CMYK, we recommend signing off a wet proof to confirm. Colour-critical covers and brand logotype areas can be run with spot colours for closer fidelity.
Standard runs are completed within weeks of final artwork approval and payment terms being met. Exact lead time depends on order volume, paper availability, finishing complexity, binding type and the current production schedule. We issue a committed dispatch date at order confirmation so you can plan your inventory and onward shipping.
For calendar-year product, the earlier the better. Buyers aiming for October or November in-market typically confirm artwork by late summer, with ocean freight departing Mumbai in early autumn. Q2 is a good window to start specification and design conversations so production slots are secured before the peak season.
Every run passes through multi-stage inspection: pre-press proofing, first-run press check against the approved proof, in-line colour monitoring, post-print trimming and finishing QC, and a final carton-level check before export packing. Rejects are pulled and replaced during the run, not at the end.
We routinely ship to buyers across the United States, the United Kingdom, Germany and the wider European Union, Nigeria, Kenya, South Africa and other African markets. Other destinations are considered on request — including the Middle East, Australia and Latin America.
FOB Mumbai (Nhava Sheva) is our standard. We also quote CIF and DAP where the buyer prefers us to arrange ocean freight and, where applicable, inland delivery. Sea freight (LCL or FCL) is usual for calendars; air freight is available for urgent shipments. We work with your nominated forwarder or arrange shipping ourselves through established logistics partners.
Calendars are shrink-wrapped or strapped in moisture-resistant bundles, loaded into double-wall corrugated cartons with corner protection and palletised where applicable. Cartons carry the buyer’s shipping marks, bar codes and handling instructions to buyer specification. Packing is designed for ocean transit, humidity variation and port-handling realities.
Commercial invoice, packing list, certificate of origin, bill of lading or airway bill, and any market-specific certificates required by the destination country. For EU buyers we provide declarations compliant with current paper and ink regulations on request. Customs HS code classification is confirmed at quote stage.
Yes. We work with paper stock and inks that meet current EU and US market requirements, and can supply FSC-certified paper options where requested. Compliance declarations are issued per order on request.
Claims for transit damage are raised with the carrier and, where we arranged shipping, with their insurer. For manufacturing defects discovered on receipt, share dated photographs and a description; we investigate against our QC records and agree a resolution — replacement in a subsequent shipment or credit — directly with the buyer.
Yes. Buyer artwork, brand assets and order details are treated as confidential. Mutual NDAs are signed where required. Private-label and white-label production is routine and we do not disclose buyer identities to third parties.
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